It Isn’t Rocket Science

The pineapple is the international symbol of hospitality and the long time industry I've been a part of.

The pineapple is the international symbol of hospitality and the long time industry I’ve been a part of.

For the life of me I can’t remember the title, author or publication of the article I just read on simplifying services to improve them.  I guess it’s one of those days when my Fibro fog is really kicking in.  On the other hand, I had much less than a handful of hours to sleep last night so that could be part of the problem as well.  Regardless, the point of the article is what matters more than anything else.

Often I’m found using the phrase “it isn’t rocket science” when I’m having trouble understanding why other leaders struggle in making decisions.  I’m not a brain surgeon and, most days, no one’s life is in danger based on the decisions I’m making.  Therefore, I just can’t seem to grasp the concept behind not being able to make a clear decision and stick to it.  Often I faced with frustrated employees who have given up waiting for another manager to make a decision.

What’s the hold up?  Use your resources, some common sense, and make a decision.  If you’re wrong then you’re wrong and you’ll know better for the next time.  It’s how people learn and grow in their positions.  However, this whole being afraid to commit to making a decision is just plain silly.  Most industries aren’t rocket science, so just try your best and use what you’ve got available to you to make a choice.

Upper management interviews and selects employees for management positions for a reason.  Therefore, if you were selected then they saw the qualities or potential to obtain the qualities that are needed to be a leader.  Part of being a leader is being able to make decisions and lead your employees in the right direction.  Have faith in your choices.  Stick to your gut instinct, as quite often it will be correct, and on the rare occasion it isn’t you can embrace the learning opportunity presented to you.

Don’t keep your employees waiting for a decision.  Be wise, be resourceful and most importantly be timely.  They will appreciate your willingness to give them what they need from you as a leader.  It is one of the many things employees say earns a manager their respect.  Lead wisely and be willing to admit when you’ve made a mistake.  We’re all human and your employees know that.  Showing that you’re no different than they are is one of the items that can allow your team to relate to you and in turn ensure you have support when you need it.

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