Upon entering the world of theme parks you’re given the immediate opportunity to drink the Kool-aid in each of the orientation and training classes that you’re submerged into. Right off …
The End of Another Decade
Looking back at the last 3.5 decades of my life, it’s hard to see any block of years as anything other than impactful in the grand scheme of things. Marriage, divorce, job changes, new relationship, …
Blunder In Judgement
It’s important for managers to remember that they are the leaders their employees look up to and, therefore, it is important to lead by example. I can’t help but find …
Born To Please
Some of us are born to please others. It’s true. There are people out there, I know I’m not the only one, who make it a goal to please everyone. …
It Isn’t Rocket Science
For the life of me I can’t remember the title, author or publication of the article I just read on simplifying services to improve them. I guess it’s one of …
