I had the opportunity recently to watch one of the worst guest service experiences occur at a large electronic store. The customer ended up getting angrier by the minute and …
It’s A Matter Of Jacket Equality
Okay jacket manufacturers you win! Obviously you are in cahoots with handbag manufacturers and I get it. This is something I picked up on a long time ago, but it …
Moose Tracks And Management Both Will Change Your Life
I recently read an article from the Wall Street Journal, “Where Are All the Senior-Level Women,” that made me smile because it meant I wasn’t crazy. The article talked about how …
Dear Sweet Tomatoes,
Everyone has a restaurant story. Usually they are related to the service, the food, or the location. However, this one is related to the restaurant’s layout. Okay Sweet Tomatoes of …
Is Kesha Her Fashion Icon?
Let’s take a moment today to discuss what I am seeing around me as viable options for first year managers to wear to work. A light color shirt with a …
